I just love coming here. Last time I had microneedling with Celeste (who was great) and saw more impressive, immediate result than I have experienced with lasers for my specific needs (bad skin texture). Because it went well the first time, I tried my second treatment but bumped it up a notch with a special that they were running, the vampire facial/micro-needling and I was lucky enough to have Dr. Tsai. He was kind, attentive, funny and down-to earth. He asked me several times if I had any questions, and I did have a TON of questions, he was so patient and made me feel very comfortable. Dr. Tsai is the sweetest. Okay, I’m not going to lie, it hurts a little. I looked a little scary right after because he went aggressive (like I asked him to.) Krystal is running the show and has everything under control. She helped me get to my car incognito, she is so nice that she even walked me all the way up to the 3rd floor and showed me the back way out to where I had parked my car on the street. It really meant a lot to me that she would walk me the WHOLE way and made sure I was good to go.
The staff is great. During my treatment, Shine came in and checked on me a few times and made sure I knew what to expect and how to take care of my skin afterward. And my girl, Menal, was so sweet and made sure I was well taken care of. I can’t wait to have a treatment with her next time. She’s the best!
Anywho, you might want to know how the vampire facial turned out. Recovery time was quick. Even though I looked like a sunburned puffy mess when I left, the next day I was puffy and pink, by the 3rd day the evidence was almost gone. The results of the microneedling were great, my skin is glowing. The results of the prp (i.e. the vampire part) will happen over time so I can’t say definitively on that yet, but it seems like it is already working and my skin looks a lot better than it has in a long time! I have tried Pixel, Fraxel and many other types of laser treatments but I have seen better results in skin texture with microneedling.
This is an awesome spa where you feel completely pampered by truly kind people, and since I’ve been going there I have been turning heads — soooooo this will continue to be my go-to beauty spot, duh!!
– Laura D.
3 Aug 2015
Very nice to talk to and makes you feel comfortable. Answers all your questions and discusses your concerns. Great doctor! I recommend him to anybody.
– Arezoo A., Beverly Hills, CA
Love the warmth and friendliness of all the staff — Ann Marie M.
“This is my second time back at this spa. My visits are only getting better!! I had Dr. Roger Tsai this time, and he was extremely helpful with all my questions and concerns regarding treatment. He was very honest and made me feel very comfortable and took his time with everything that was going on. I will definitely recommend him, this spa and all their services to anyone. A big thumbs up!!! :-))” – Alex I., Los Angeles, CA
4/15/2015 Updated Review
“My second visit with Dr. Tsai. And he did great job on my lips.. no bruising, I don’t look like I have a beak. He is very professional and an artist at lips. I am definitely coming back again. He also did my botox and is very light handed. Impressive.” – Camille C., Los Angeles, CA
2/15/2015 Previous Review
“Was scared to try someone new for botox. I was told a male doctor was going to do my injections. I was really surprised and happy that he was light handed and no bruising. I usually bruise every time. I will definitely be back for botox again. Dr. Tsai is amazing.”
Dr.Tsai was great and an expert.
Apr 9, 2015
Please note I was also 5 minutes late too. Dr. Tsai is a great addition. Takes his time and very gentle with the needles. Staff is always friendly.
Mar 20, 2015
Love Dr Tsai! He is extremely knowledgable, personable and capable. Will definitely be requesting him from now on.
Mar 5, 2015
Thank you Dr. Tsai for taking the time to discuss options and for being gentle. Great visit as always…
Mar 4, 2015
I loved all the recommendations I was given! Also, they were given to me in a way that didn’t feel like a hard sell, just good info and options I didn’t previously know about
Feb 28, 2015
Dr. Tsai was really great. I liked how he was matter-of-fact and to the point, without trying to oversell me on things i didn’t need. That told me he was listening to my needs rather than deciding what i needed without my input, which is so often the case. He;s an excellent addition to the team!
Feb 20, 2015
“I love this place. I came in for Botox. All the staff is so nice and helpful. Dr. Roger Tsai was super nice.” – Bree E., Reseda, Los Angeles, CA
Always satisfied here. Options explained and suggestions made, but NEVER pressured for additional treatments or procedures.
Feb 8, 2015
“I am a HUGE fan of this place!!! Amazing staff and beautiful and clean atmosphere. Very luxury and they are always so accommodating with my schedule and take amazing care of me pre and post treatment. I just tried Dr. Tsai for the first time today and LOVED him. He was extremely knowledgable and performed my botox with no bruising or pain and gave me his card in case I had any issues later.
They are well priced and have great specials all the time. Dr. Tsai really took his time and educated me about all of the dos and don’ts which I have never heard of anyone doing!! Most practitioners are nurses (not that that is bad) but I felt really comfortable having a doctor who performs injectables all day every day doing mine. HIGHLY RECOMMENDED!!
A+ all around!” – Meg D., West Hollywood, CA